Terms and conditions

Last updated: Thursday, February 6, 2025

Welcome to Kiip.store (the “Site”), operated by Kiip.app AS (“Kiip,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Site and the purchase of products through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.


1. Introduction

1.1. Company information

  • Company name: Kiip.app AS
  • Company registration number: 931 714 899
  • Location: Nesbyen, Norway
  • Contact form: [Contact Email]

Kiip AS is a company registered in Norway, and operates in compliance with European Union (“EU”) laws and regulations.


2. Eligibility

2.1. Legal age

To use the Site and make purchases, you must be at least 18 years old or the age of majority in your jurisdiction.

2.2. Capacity

You must have the legal capacity to enter into binding contracts.

2.3. Compliance

You agree to comply with all applicable laws and regulations when using the Site.


3. Account registration

3.1. Creating an account

  • To make purchases on the Site, you may need to create an account.
  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.

3.2. Account security

  • Notify us immediately of any unauthorized use of your account.
  • We are not liable for any loss or damage arising from your failure to secure your account.

4. Use of the site

4.1. Permitted use

  • You may use the Site for personal, non-commercial purposes in accordance with these Terms.

4.2. Prohibited activities

You agree not to:

  • Violate any applicable laws or regulations.
  • Use the Site for any fraudulent or unlawful purpose.
  • Interfere with the security or integrity of the Site.
  • Transmit any viruses, malware, or harmful code.
  • Engage in any activity that imposes an unreasonable load on our infrastructure.

5. Product information

5.1. Product descriptions

  • We strive to provide accurate product descriptions and images.
  • We do not warrant that product descriptions or other content are error-free.

5.2. Pricing

  • All prices are listed in [Currency] and include VAT where applicable.
  • We reserve the right to change prices at any time without prior notice.

5.3. Availability

  • Products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.

6. Orders and acceptance

6.1. Placing an order

  • To place an order, add desired products to your shopping cart and proceed to checkout.
  • By placing an order, you make an offer to purchase products under these Terms.

6.2. Order confirmation

  • After placing an order, you will receive an order confirmation via email.
  • The order confirmation acknowledges receipt but does not constitute acceptance of your order.

6.3. Acceptance of order

  • A contract between you and Kiip is formed when we dispatch the products to you.
  • We reserve the right to refuse or cancel any order for any reason prior to acceptance.

7. Payment

7.1. Payment methods

  • We accept the following payment methods: [List of Accepted Payment Methods].
  • Payment must be received in full before products are dispatched.

7.2. Payment processing

  • Payments are processed securely through third-party payment processors.
  • You agree to provide current, complete, and accurate payment information.

7.3. Pricing errors

  • In the event of a pricing error, we will contact you with the correct price.
  • You may choose to proceed with the order at the correct price or cancel the order.

8. Shipping and delivery

8.1. Shipping methods and delivery times

  • Estimated delivery times are provided for guidance and are not guaranteed.
  • We are not liable for delays caused by third-party carriers or unforeseen events.majeure

8.2. International shipping

  • Additional fees, taxes, or duties may apply for international shipments.
  • You are responsible for complying with import regulations in your country.

9. Returns and refunds

9.1. Right of withdrawal

  • Under the EU Consumer Rights Directive, you have the right to withdraw from the purchase within 14 days without giving any reason.

9.2. Return conditions

  • Products must be returned unused, in original packaging, and in resalable condition.
  • Certain items (e.g., perishable goods, personalized items) may be exempt from returns.

9.3. Return Process

  • Contact us at [Contact Email] to initiate a return.
  • You are responsible for return shipping costs unless the product is defective.

9.4. Refunds

  • Refunds will be processed within 14 days of receiving the returned products.
  • Refunds will be issued to the original payment method.

10. Warranties and liability

10.1. Statutory warranty

  • Consumers have legal rights under applicable EU laws regarding the conformity of goods.

10.2. Disclaimer of warranties

  • The Site and products are provided “as is” without any warranties, express or implied.

10.3. Limitation of liability

  • To the extent permitted by law, Kiip shall not be liable for indirect, incidental, or consequential damages.
  • Kiip’s total liability shall not exceed the amount paid by you for the products.

11. Intellectual property rights

  • All content on the Site, including text, graphics, logos, images, and software, is the property of Kiip or its licensors.
  • You are granted a limited license to access and use the Site for personal purposes.
  • Unauthorized use of the content may violate intellectual property laws.

12. Privacy and data protection

  • Your personal data is processed in accordance with our Privacy Policy.
  • By using the Site, you consent to such processing and warrant that all data provided by you is accurate.

13. Links to third-party websites

  • The Site may contain links to external websites.
  • We are not responsible for the content or practices of third-party sites.

14. Amendments to the terms

  • We reserve the right to modify these Terms at any time.
  • Changes will be effective upon posting on the Site.
  • Your continued use of the Site constitutes acceptance of the updated Terms.

15. Governing law and jurisdiction

  • These Terms are governed by the laws of Norway, without regard to conflict of law principles.
  • Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Norway.

16. Severability

  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Force majore

  • We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, such as natural disasters, war or labor disputes.

18. Entire Agreement

  • These Terms, along with the Privacy Policy, constitute the entire agreement between you and Kiip regarding your use of the Site.

19. Contact information

If you have any questions or concerns about these Terms, please contact us at:

Our contact form


Note: These Terms and Conditions are intended to comply with EU laws and regulations, including the Consumer Rights Directive and the General Data Protection Regulation (GDPR). However, this document should be reviewed by a qualified legal professional to ensure compliance with all applicable laws and suitability for your specific business operations.


Disclaimer: This document is provided for informational purposes and does not constitute legal advice. Kiip AS disclaims all liability for actions taken based on this draft. Please consult with a legal professional to tailor the Terms and Conditions to your specific needs.