Kiip

Privacy Policy

Who we are

Last updated: Thursday, February 6, 2025


At Kiip AS (“Kiip,” “we,” “us,” or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from kiip.store (the “Site”). We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable EU laws.


1. Introduction


1.1. Company details

Name: Kiip.app AS
Location: Nesbyen, Norway
Contact: Contact form

Kiip.app AS is the data controller responsible for your personal data processed via kiip.store.


2. Personal data we collect


2.1. Information you provide directly

Account Registration Data:

  • Email address
  • Country
  • Products purchased
  • Payment information
  • Order history
  • Communications:
    • Messages sent to customer support
    • Feedback and product reviews

2.2. Information collected automatically

Technical Data:
– IP address
– Browser type and version
– Device type and operating system
– Time zone settings and location

Usage data
– Pages visited on the Site
– Time spent on each page
– Clickstream data
– Referral URLs

Cookies and similar technologies:
– Session cookies
– Persistent cookies
– Analytical cookies
– Marketing cookies


3. Purpose and legal basis for processing

We process your personal data for the following purposes:


3.1. To fulfill orders and provide services

Purpose: To process and deliver your orders, manage payments, and provide customer support.
Legal Basis: Performance of a contract (Article 6(1)(b) GDPR)


3.2. To comply with legal obligations

Purpose: To comply with legal and regulatory requirements, such as tax laws and accounting standards.
Legal Basis: Compliance with a legal obligation (Article 6(1)(c) GDPR)

3.3. To improve our services

Purpose: To analyze usage and improve the functionality of the Site.
Legal Basis: Legitimate interests (Article 6(1)(f) GDPR)

3.4. For marketing communications

Purpose: To send you promotional materials, offers, and newsletters.
Legal Basis: Consent (Article 6(1)(a) GDPR) or legitimate interests for existing customers under soft opt-in rules

3.5. Fraud prevention and security

Purpose: To protect our business and your account from fraud and other illegal activities.
Legal Basis: Legitimate interests (Article 6(1)(f) GDPR)


4. How we use personal data


Order processing: To confirm, process, and ship your orders.
Payment management: To process payments and refunds through secure third-party payment processors.
Customer support: To respond to your inquiries and provide assistance.
Personalization: To tailor content and product recommendations.
Marketing: To send you information about products, services, and promotions (with your consent).
Analytics: To understand how users interact with the Site and to improve user experience.
Legal compliance: To meet legal obligations, such as record-keeping and reporting.


5. Cookies and similar technologies


We use cookies and similar technologies to enhance your experience on kiip.store.

5.1. Types of cookies used

Essential cookies: Necessary for the Site to function properly (e.g., shopping cart functionality).
Analytical/performance cookies: Collect information about how you use the Site to help us improve it.
Functionality cookies: Remember your preferences and choices to personalize your experience.
Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

5.2. Managing cookies

Consent management: When you first visit the Site, you will be asked to consent to the use of non-essential cookies.
Browser Settings: You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.


6. Data sharing and disclosure


We may share your personal data with:

6.1. Service providers

IT and hosting providers: To support the operation and maintenance of the Site.
Marketing partners: For sending newsletters and promotional communications (with your consent).

6.2. Legal and regulatory authorities

Compliance: We may disclose your data to comply with legal obligations, court orders, or legal processes.
Law Enforcement: To cooperate with law enforcement agencies in investigations.

6.3. Business transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the successor entity.

6.4. With your consent

We may share your data with third parties when you have expressly consented to such disclosure.


7. International data transfers


Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that adequate safeguards are in place, such as:

  • Standard contractual clauses: Implementing EU-approved clauses in contracts with third parties.
  • Adequacy Decisions: Transferring data to countries recognized by the European Commission as providing adequate protection.


8. Data security


We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Encryption: We use SSL/TLS encryption for data transmission.
Access controls: Personal data is accessible only by authorized personnel who require access for their duties.
Regular assessments: We regularly review our security practices to enhance data protection.



9. Data retention


We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Account Information: Retained as long as your account is active.
Transaction data: Retained for 3 years to comply with tax and accounting laws.
Marketing data: Retained until you unsubscribe or withdraw consent.
Legal compliance: Data may be retained longer if required by law or to resolve disputes.


10. Your rights under GDPR

You have the following rights regarding your personal data:

10.1. Right to access

– Request confirmation of whether we process your personal data and obtain a copy.

10.2. Right to rectification

Request correction of inaccurate or incomplete data.

10.3. Right to erasure

Request deletion of your data under certain conditions.

10.4. Right to restrict processing

Request limiting the processing of your data under specific circumstances.

10.5. Right to data portability

Receive your data in a structured, commonly used format and transfer it to another controller.

10.6. Right to object

Object to processing based on legitimate interests or for direct marketing purposes.

10.7. Right to withdraw consent

Withdraw consent at any time for processing based on consent.

10.8. Right to lodge a complaint

File a complaint with your local Data Protection Authority if you believe your rights have been violated.


11. Children’s privacy


Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to have it removed.*


11. Third-party links


kiip.store may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.


12. Changes to this Privacy Policy


We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.

Notification: For significant changes, we may notify you via email or through the Site.
Effective Date: Changes become effective upon posting on the Site.


14. Contact us


If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: Our contact form